Social Infrastructure & Industrial Systems

Due to social change and technological progress, new value is created in this current era of open innovation by linking diff erent systems together. A typical example might be a service for calling a taxi at short notice that works by combining smartphone user location data with a vehicle dispatch system. How this interconnection is achieved is key to the use of system interoperation to create innovative services, and it also requires secure processing via standardized interfaces based on defi ned data types. Also crucial is an environment that enables ideas to start small and then grow quickly through a process of trial and error. Th e concept and methodology of symbiotic autonomous decentralization are proposed by Hitachi as a way of achieving such innovations through collaboration. Hitachi provides ways of working together to generate insights into how to improve the key performance indicators (KPIs) for a customer’s business so that open innovation with customers and other partners can be achieved through the approach of symbiotic autonomous decentralization.